1. Introduction
Eldeeb Coin ("we", "our") operates eldeebcoin.com. This explains how we collect, use, and protect your information.
2. Information We Collect
- Account Data: Username, email, password (bcrypt hashed)
- Wallet Data: TRC-20 wallet addresses for receiving tokens
- Transaction Data: Purchase history, amounts, payment methods
- Technical Data: IP address, browser type, device info for security
3. How We Use Your Information
- Process token purchases and deliver to your wallet
- Provide customer support and order tracking
- Prevent fraud and comply with KYC/AML regulations
- Improve services and user experience
- Send important account/transaction updates
4. Information Sharing
We do not sell your personal data. Limited sharing with:
- Payment Processors: NowPayments, CoinGate, Stripe, MoonPay
- Blockchain Networks: Transaction data is publicly visible on TRON
- Legal Requirements: When required by law or legal proceedings
5. Data Security
- 256-bit SSL/TLS encryption on all connections
- Passwords hashed with bcrypt (never stored plain text)
- Cloudflare DDoS protection and WAF
- Regular security audits and monitoring
- Data stored on dedicated servers with restricted access
6. Data Retention
Account and transaction data retained while active, minimum 5 years after closure for regulatory compliance.
7. Your Rights
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request account deletion (subject to legal retention)
- Portability: Export data in machine-readable format
8. Cookies
We use essential cookies for language preferences and session management. No third-party advertising trackers.
9. Contact
Privacy inquiries: [email protected]